What a team at Ambition :)
Since moving in to our house in December 2020 we have been nothing but impressed by Strata and their team at Ambition. The house itself had minimal snags and those it did have, have been quickly and thoroughly addressed. Rick and Dave in particular have gone above and beyond to assist us with anything we've needed and continue to do so... great guys! Must give the lovely Sheereen and the part exchange girls a mention also as they did a great job looking after us from the start.
Got The Keys Now
We Home Now!!! Me and my family would just like to say a hearty thank you to the Strata team and family for making our journey so easy and straight forward. Its been too easy man, ...from the sales #Sheereen, and everyone involved you guys have been great. The quality of the build is truly maxing particularly in comparison to other developments from my personal experience and my friends'. Its our first home and we are so happy with what we have seen so far.
I would particularly like to say a huge thank you to Sheereen and Craig for being absolutely superb with all the communications all the way to getting our keys and after.
Amazing at maintaining contact and updating me on each step of the way, with a busy working schedule and Covid 19 this isn’t always easy so thank you.
We love our new home, THANK YOU. l will be back with another review as we fully settle in.
Amazing support from Sheeren Ali at Ambition site
Thanks Sheereen for being super supportive and helpful from reservation until the signing of a contract. Highly recommended Strata :)
New home on Ambition, Leeds
We moved into our new home on the Ambition site at the end of June 2020. We had first reserved the house in July 2019 at the very start of the build process so it was so exciting to finally get into the house. We were due to complete in May but due to lockdown it was delayed, but only by a month which we were very happy with as we expected to be in much later in the summer. From our first contact with Strata 12 months ago, the sales team seem to share your enthusiasm for buying a new house, which was particularly exciting for us as first-time buyers. From the first reservation meeting, to choosing our design features and throughout the uncertain pandemic period, the sales team have been more than happy to answer emails and also reached out to us with updates. Despite team members being furloughed, we were always kept in the loop which I appreciate must have been difficult to have customers transferred between the team.
Sheereen (Customer Manager) made us feel so welcome to our new house and was really disappointed she didn’t get to show us around because of the new pandemic measures in place. The welcome pack and gift were a really nice touch and was greatly appreciated, adding to the special flair Strata add to make moving in a celebration.
Due to some checks not being made because of the pandemic, the garden wasn’t turfed for our move in date, but this was sorted within a couple of weeks by Craig (Site Manager) and Sheereen. There have been some issues with the cabling for BT so we don’t have WiFi yet. Virgin has been set up, so we could have gone with them however we are choosing BT because of employee discounts. There was a small leak in the toilet, but the plumber was sent out the same day we discovered it. We didn’t have any bins for the first week, but these were delivered shortly after we asked where they were. We are just about to send the snag list off but there aren’t any major works to be completed, just cosmetic touch ups. Despite the minor issues, Sheereen and Craig are determined to get them fixed which really makes a difference as you feel like they care.
(Ambition - Leeds) Fabulous!!! Despite the ongoing pandemic, Strata has stood by us with absolute care and professionalism. Sheereen Ali, our Customer Experience Manager, has looked after us for many months. She answered every query or concern in a timely and efficient manner, and really has guided us every step of the way with absolute confidence and positivity. She continues to care for us, even after we moved into our beautiful home. We honestly couldn't thank her enough, and everyone else involved (particularly Craig, and all the builders and teams on site who have been so friendly and accommodating). Thank-you everyone!
Virtual Reservation Meeting, Strata Ambition
Just had a virtual reservation meeting with Sheereen, a new process with Strata Homes as we all face challenges of navigating around Covid-19. It has been unfortunate that we have not yet been able to visit the Ambition offices however l have been so impressed with the communication and attention to detail Sheereen and the Strata team have put forward to us. This has made everything so easy and simple knowing that the is always someone (an email away) to answer any questions we might have.
The virtual meeting went so well with clarity, detailed info and good explanations to everything on the package by Sheereen. We are due moving into our new home next month and the VIP Lounge has been so helpful detailing every stage of our house as it is being built (step by step updates).
Sheereen has been so great, answering all our questions along the journey and even gave us cost saving tips for when we move into our new home next month.
Review up to exchange and choices - Ambition Leeds
I have recently exchanged on a plot at Ambition in Leeds. This is the first part of the process with Strata, however so far I have been really impressed with the attention to detail and communication.
Sheereen contacted me promptly when a plot became available as she was aware of my interest in a Pareti. She has been great in answering questions throughout the journey and was really helpful when choosing options this week.
Navigating Covid is a challenge for all business' so I appreciated Sheereen giving me the opportunity to visit the site and view all the choices before making the decisions.
Fabulous service so far
Reserved our house in November and just had our choices appointment. Danielle and Sheereen have been fabulous. Nothing is too much trouble and our endless questions have all been answered. We will see far more of them over the coming months I’m sure. Can’t wait to get in our new home!
My overall experience with Strata has…
My overall experience with Strata has been great.
I made the decision to purchase the property within a couple of weeks of visiting and must have been to the show home half a dozen times.
The ladies there have shown me around and answered all sorts of weird and wonderful questions I had. Danielle was my main point of contact and has kept in touch once the sale went through to make sure everything is OK and chased me for the snag list which I completely forgot about.
I've been in the house for just over 2 months now so hard to say whether it's going to withstand the next 10 years of my antics, but so far so good, it's well built and there aren't any (or I haven't found any yet) 'sweep under the carpet' jobs - nothing that looks good until you use it etc. Which I know is the case with some other builders.
Overall experience was great and I'd recommend!
Leeds - Ambition
We originally reserved a house on the Ambition site which was intended to be completed in November. Despite it coming in 5 months early (we completed the purchase in June!), problems have been few and far between with both sale and site management being extremely accomodating of our requests and fixing minor issues promptly.
I wholeheartedly recommend having a look at the site; the houses themselves seem to be of a great standard and the staff is as helpful as can be.