Outstanding service!!! Recent purchase
My partner and I have just recently bought a house with Strata on the Kudos development. We have are incredibly happy and impressed with the quality of the service we have received, both from Kathryn and the building team. I felt thoroughly looked after and constantly kept up to date on updates throughout.
Kathryn made the process even better by being to kind and attentive with us. Thank you so much to everyone involved in thr process!
Excellent and professional service
My fiancee and I reserved a Madrid house at the Kudos development in Leeds.
Kathryn was incredibly patient with our incessant demands to repeatedly view the show home. Kathryn also moved heaven and earth to help us change our plot to one with a slightly bigger driveway. Then at the 11th hour, we found a totally different house that we fell in love with and pulled out of the Strata home altogether. Kathryn was very understanding, incredibly professional, and massively helpful.
I could not recommend either Kathryn or Strata highly enough. Perhaps in the future, a Strata home will be the right move for us, and at that time, I will happily go for it.
Great customer service
I dont usually do this but I would just like to write something about the lovely person at the Kudos strata development.
Kathryn Read was amazing with my wife and I, staying late to help us secure our dream home and generally being very helpful and honest with us. Kathryn was also very helpful the following day when we had a million and one questions to ask her, she answered them all and was honest and open about everything.
Thank you Katheryn, hopefully have a glass of water with you when we complete....
We moved in to our new home in December. I decided to wait a few months before I wrote a review to see how things panned out.
Overall the home was brilliant from day one, that's not to say it was perfect, but I'll come on to that.
All the rooms had been done out to the spec we had requested, and from day one it just felt lovely to finally be in it.
I did find a list of 16 snags in the first few days, but these were all minor things like "wobbly paving slab", and "scuff mark on wall".
The biggest single issue I had was the washing machine not draining, but I quickly fixed that myself when I discovered that the engineer who had installed it had left the cap on the drainage hose.
The people on site I had the most contact with was the sales team (Kathryn and Debbie), and the project managers (Dave and Rob). All lovely people who whenever I saw them in passing would stop and check how things were. Dave even popped round a few times when he saw my car on the drive to check if we'd found any more snags, and to see how we were doing.
I'm sure I will find many more little snags as the house ages, especially these first two years. But that's what I am expecting to happen with a new build.
Did they build me a perfect home... no. But nothing in life ever is perfect.
What they've built me is a house I am thrilled to be in, that I love coming home to, and that all my friends and family are genuinely impressed by.
I'll be a little sad to see the Strata Team all go in a few years time when the sites complete.
So far so good!
Can’t recommend Kathryn enough at the Kudos development. She keeps us fully updated whenever she has any news on our property. As this is our first home we have lots of questions and she is always happy to answer them. Felt no pressure to reserve a plot unlike a lot of other property’s we went to see. Looking forward to moving in now.
First time buyer Kudos
Fantastic experience buying my first home at Kudos, from viewing the show homes and reserving my property (Lille) on my first visit Jenny was an absolute star. Everything explained to me about the process and being kept up to date with all stages of the build.
I've moved in 2 weeks ago now and the fit and finish of the house is excellent I have no complaints at all.
Would definitely recommend using Strata to anybody and for a dead easy largely stress free experience go see Jenny at the Ambition development!
After over a year of searching, researching and looking at showhomes across West Yorkshire & just about every developer. My partner and I walked in to KUDOS!
As soon as we walked through the door we felt at ease, comfortable and welcome.
This was all thanks to Jenny. She has been amazing throughout the whole process so far & much of this is down to how open & honest she is about the process of buying a new build.
Since our initial reservation, we have moved plots a further two times (we have now found the one) & whilst to many developers this would be incredibly frustrating... Jenny understood our reasons & even made that process incredibly easy.
Jenny has helped put our mind at ease on so many occasions and for that we are so grateful!!
We regularly pop in to the sales centre for a coffee & a chat about the development, upgrades, choices... no query is ever too much trouble!
Thank you Jenny & roll on May 19!
Best House Developer on the Market!!!
I can honestly say that in my life of dealing with people and especially companies Strata Kudos offer the best customer service experience possible. Nothing is too much or too little. A brilliant welcome is always received and Jenny is always on hand to help wherever she can. I have made an initial reservation and although it is 18 months away. I am confident Strata will enable me with all the best information from final reservation to mortgage options and final choices of fixtures and fittings for my property. I have had such a painful experience looking for properties and finishes that I liked however Strata hands down offer the best choices and layout of properties on the market. If nothing else please just go and have a look.
The best homes I have ever seen
Visited Kudos in Leeds yesterday, the best homes I have ever seen and the team at Strata were brilliant, so helpful and friendly. We have bought 3 other new build homes over the years but these were a different level completely. Would highly recommend to anyone!
Jenny Garside @ kudos Leeds
We first met Jenny at the ambition site in Leeds back in September 2017, And from the start jenny couldn't do enough for us! From answering our many questions to helping us with the mortgage advice! Which then lead to us reserving our first home with Strata.
After visiting many and i mean many showhomes from every different developers throughout Yorkshire ..... Strata and their brilliant team was the only option for us. Everyone has been incredibly helpful and very welcoming! We look forward to our forever home being built.
Chantelle & Christopher