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faqs
Strata FAQs
At Strata, we build homes. And 'home' is just about the most important universal thing there is. From the customer service team to the people working on site, this belief is shared by all of us. Find out more about what we do and how we do it by reading some of the frequently asked questions.
Find out more about what we do and how we do it by reading some of the frequently asked questions about Strata below.
FAQs About Us
How do I reserve a plot online?
Once you have chosen the perfect plot for your new home, select the plot in the Current Availability section on the development or house type page. Click Reserve Now, follow the simple steps and the plot will be held for you.
How do I book a viewing?
Navigate to the development or home you would like to view and click 'Book a Viewing'. You can then select a convenient time and date for you.
How do I request a brochure?
You can download a brochure on the development page of your choice, or if you'd like us to post one to your home, select 'Request more details' and tick the 'Post me a brochure' option as part of the form.
What happens if I opt in to receive marketing information?
You will receive relevant information about the location, development and homes that you are interested in.
How do I contact the Customer Care department?
You can contact the Customer Care department via email, [email protected], or by calling 01302 308508.

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