We’re thrilled to announce we have been awarded five star status from the Housing Builders Federation for the second year in a row.
We’d like to say a huge thank you to our customers for helping us to retain this incredible title.
What is it?
Each year, a survey is issued to new home buyers by the National House Building Council and the Housing Builders Federation to see if customers are happy with the service they’ve received.
A five star rating is the highest possible. To achieve this, 90% or more of a home builder’s customers must say they would recommend them to a friend over a 12-month period. The current survey covered October 2015 to September 2016.
It’s all about you
“Thank you to all our customers for helping us achieve this title for a second year, we couldn’t have done it without you and we really are so proud,” says our Chief Executive Andrew Weaver.
“We work hard to make sure our customers are at the heart of everything we do and it’s great this has been recognised.”