We are officially a five star homebuilder. And we’d like to say thank you to our customers for helping us achieve the highest accolade in homebuilding for the second year running.
What is it?
Each year, a survey is issued to new home buyers by the National House Building Council and the Housing Builders Federation to see if customers are happy with the service they’ve received.
A five star rating is the highest possible accolade. To achieve this, 90% or more of a home builder’s customers must say they would recommend them to a friend over a 12-month period. The current survey covered October 2016 to September 2017, during which 94.7% of our customers said they would recommend us to a friend.
It's all about you
“Thank you to all our customers for helping us achieve this title for a second year, we couldn’t have done it without you and we really are so proud,” says our Chief Executive Andrew Weaver. “We work hard to make sure our customers are at the heart of everything we do and it’s great this has been recognised.”